Power, Vol.149, No.4, 58-58, 2005
Thanks for the memories: Capturing expert knowledge
The expertise and skills of senior operators and technicians form the backbone of any plant organization. Those years of experience, some dating back to the plant's start-up, cannot be replaced for any amount of money. But boilers and turbines still must generate power with a less-experienced staff. Before your experts retire, you'd do well to consider the processes for capturing their knowledge outlined in this article.