A simplified heat transfer model of a refrigerated vehicle was developed in which two loads (front and rear) are considered. The front load located near the supply air duct is subjected to higher air velocity and lower air temperatures compared with the rear load, leading to product temperature heterogeneity. The model takes into account heat transfer by convection between the internal air and the load, between the external air and the walls of vehicle and by conduction in these walls. Air infiltration during door openings is also considered. Model validation was carried out by comparing the calculated product temperatures with those obtained from transport of fruits and frozen foods in a semi-trailer. Good agreement between the experimental and calculated results was obtained. (c) 2012 Elsevier Ltd. All rights reserved.