A close relationship between near-miss events and major accidents has been demonstrated in major hazard facilities: a near-miss and an accident have often common causes. A near-miss could be defined as a hazardous condition where the event sequence could lead to an accident if it had not been interrupted. An effective Near-miss Management System (NMS) aims to quickly recognize signals from the operational fields in order to apply prevention strategies. As a standard reference model has not yet been developed, the NMS design represents a complex issue. The present paper proposes a critical comparison between two methodologies which could be applied for a near-miss event assessment: a matrix and an index based method. The purpose is to evaluate potentiality and pitfalls of their application as their global efficiency could influence the whole performance of the whole NMS design. An application in a test case of a chemical plant is proposed: results obtained have proved useful in supporting safety management in an effective design of a NMS. (c) 2012 Elsevier Ltd. All rights reserved.