Industry over the last two to three years has put a lot of effort into implementing Process Safety Metrics. This is a good practice but, now that we have metrics data, how are we utilizing them to improve process safety performance? Air Products has been monitoring process safety performance for the last five years using combined Center for Chemical Process Safety and American Petroleum Institute RP 754 metrics. This article will highlight the approach we have applied, both through our lagging and leading indicators, to drive our process safety performance improvement programs. It will review the programs we initiated, leading indicators we identified, and how it also helped to improve our process safety culture. This article will also look at the importance of measuring severity and its impact in driving leadership behaviors. We will also discuss future opportunities to improve process safety performance via metrics analysis and follow-up initiatives. (c) 2013 American Institute of Chemical Engineers Process Saf Prog 33: 172-178, 2014