The time mismatch between energy availability and energy demand with solar domestic hot water (SDHW) systems is often solved using energy storage. Energy storage systems typically employ water for thermal energy storage, however, water storage takes up considerable space and weight due to the large volumes required under certain conditions. A latent heat energy storage system (LHESS) may provide a valuable solution to the space and weight issue, while also correcting the energy mismatch by storing energy in phase change materials (PCMs) when it is available, dispensing energy when it is in demand, and acting as a heat exchanger when there is supply and demand simultaneously. PCMs are advantageous as energy storage materials due to their high energy density which reduces the space requirements for energy storage. However, heat transfer problems arise due to the inherently low thermal conductivity of PCMs. Simultaneous charging and discharging has not been addressed in literature making questionable the ability of a LHESS to operate as a heat exchanger during the mode of operation. The main objective of this research is to study the heat transfer processes and phase change behavior of a PCM during simultaneous charging and discharging of a LHESS. In Part 2 of this paper, experiments are performed using a vertical cylindrical LHESS which is charged and discharged simultaneously to replicate latent heat energy storage paired with a SDHW system with simultaneous energy supply and demand. Dodecanoic acid is used as the PCM. Experimental results for simultaneous operations are presented, under various scenarios and flow rates for both the hot and cold heat transfer fluids. The ability of the system to directly transfer heat between the hot and cold heat transfer fluids is studied, and the results found during consecutive, or separate, charging and discharging, presented in Part 1 of this paper, are compared to the results found during simultaneous charging and discharging. It was found that natural convection in the melted PCM clearly provides an advantage towards direct heat exchange between the hot and cold heat transfer fluid; while the low thermal conductivity of solid PCM provides a barrier to this direct energy exchange. (C) 2013 Elsevier Ltd. All rights reserved.