The periodic assessment of claddings adhesion during the facade life cycle becomes an important preventive in-service issue. This paper discusses the pull-off test, an in-situ diagnosis technique, which characterizes the in-service performance of ceramic tile claddings, by measuring adherence resistance to tension. Adherence is one of the main required properties of external coating, not only for aesthetical reasons but also for safety purposes. Throughout this research, an experimental campaign is performed in laboratory and in-situ, analyzing the variability of the pull-off testing technique. In-situ tests have been undertaken in existing construction sites and test walls. The laboratory results were compared to the in-situ ones. Standards requirements were evaluated and different failure modes were verified. In this work the impact of several parameters is analyzed such as the use of metallic discs with different thickness levels, geometries, and dimensions; the location of the testing at different heights; and the use of different dynamometer equipment. The main conclusion of this work is in order to reduce the uncertainty of the in-service diagnosis used for decision process of facade interventions, the previous parameters should be taking into account despite pull-off being a standardized technique.