Phase change materials (PCMs) have been extensively studied for thermal energy storage systems and passive thermal control in building applications. Currently, phase change temperature range, even enthalpy as a function of temperature and effective specific heat capacity of PCMs are measured prevalently by DSC test. But it has been reported that the DSC results are dependent on the measuring conditions, especially the heating/cooling rate. In addition, thermal analysis of incomplete phase change processes are scarcely reported, but is frequently appeared in the real PCMs applications. This research was mainly focused on the discussion of heating/cooling rate of the DSC results, incongruent freezing processes of some commercial PCMs made up with various constituents, and the analysis of incomplete phase change processes including of partly melting, partly freezing as well as partly melting and freezing cases. It is observed that the results were greatly affected by the heating/cooling rate, but whether the ones acquired under a slow rate are exactly that in the real PCMs applications still remain to be proved. Additionally, the DSC curves were incredibly different and abnormal for the incomplete phase change processes, and the thermal-storage capacity was significantly discounted, compared with the complete ones. (C) 2016 Elsevier B.V. All rights reserved.