Hydrogen can be converted to thermal energy by combustion or to electricity energy by fuel cells. Considering the stringent requirements for safety from fire hazards and elimination of pollutants, the flameless catalytic combustion of hydrogen is favorable over conventional flame combustion for residential heat supply application. This paper reported an industrialscale heat acquisition system based on hydrogen catalytic combustion. The 1 wt% Pt-loaded glass fiber felts prepared by an impregnation process were used as the combustion catalyst, and a catalytic combustion burner with a capacity of 1 kW was designed. It was found that 100% hydrogen conversion rate could be obtained during the stable combustion stage, and the stable combustion could be achieved by adjusting hydrogen flow rate. The change in H-2/air ratio would influence the initial combustion stage but has little impact on the stable combustion stage. A heat efficiency of 80% for hot water supply was obtained based on the present catalytic hydrogen combustion burner. Copyright (C) 2016 John Wiley & Sons, Ltd.