ZnO is a widely studied material for several applications, such as a photocatalyst, a working electrode for dye-sensitized solar cells, and for thermoelectric devices. This work studies the effects of an increase in the number of carriers by doping ZnO with Al and Ga. The 6.25 mol% Al-doped ZnO, 6.25 mol% Ga-doped ZnO, and 12.5 mol% (Al, Ga)-co-doped ZnO nanoparticles were prepared using the combustion method. The prepared samples were then characterized by X-ray diffraction, transmission electron microscopy, energy-dispersive X-ray spectroscopy, and UV-visible spectroscopy techniques. Moreover, the density functional theory (DFT) was also employed for computational study of Al and Ga doped ZnO. Optimized crystal structures, density of states (DOS) and band structure of these systems were calculated using Vienna Ab initio Simulation Package code. From this study, Al and Ga are found to play an important role in both the morphology and optical properties of the ZnO: Al and Ga doping can change the band gap and the Fermi level position in the ZnO. The prepared samples were characterized for their thermoelectric properties, and these were also modelled, using BolzTraP code, for ZnO, Al-doped ZnO, Ga-doped ZnO and (Al, Ga)-co-doped ZnO. The Seebeck coefficient, electrical conductivity, relaxation time, electronic thermal conductivity and power factor were all analysed. The experimental and computational results all point in the same direction, indicating that the thermoelectric properties of ZnO change because the semiconductor ZnO transforms into metallic ZnO when doped with Al and Ga. This leads to ZnO showing different thermoelectric properties, particularly Ga-doped ZnO and (Al, Ga)-co doped ZnO: they provide a high electrical conductivity and power factor. Therefore, it is expected that these favorable properties might promote the ZnO to be a potential candidate for improved efficiency thermoelectric devices.