Accurate short-term natural gas (NG) demand estimation and forecasting is vital for policy and decision-making process in energy sector. Moreover, conventional methods may not provide accurate results. This paper presents an adaptive network-based fuzzy inference system (ANFIS) for estimation of NG demand. Standard input variables are used which are day of the week, demand of the same day in previous year, demand of a day before and demand of 2 days before. The proposed ANFIS approach is equipped with pre-processing and post-processing concepts. Moreover, input data are pre-processed (scaled) and finally output data are post-processed (returned to its original scale). The superiority and applicability of the ANFIS approach is shown for Iranian NG consumption from 22/12/2007 to 30/6/2008. Results show that ANFIS provides more accurate results than artificial neural network (ANN) and conventional time series approach. The results of this study provide policy makers with an appropriate tool to make more accurate predictions on future short-term NG demand. This is because the proposed approach is capable of handling non-linearity, complexity as well as uncertainty that may exist in actual data sets due to erratic responses and measurement errors. (C) 2009 Elsevier Ltd. All rights reserved.