Numerous studies have focused on improving energy efficiency in commercial buildings. Engineers and researchers have developed complex methods to improve energy efficiency, but buildings are often managed by non-specialised technicians who need understandable and cost-effective actions to implement in their buildings. This paper presents basic actions on which to base improvements in energy efficiency in commercial buildings in operation. Furthermore, obtained results and details of the implementation of these techniques in various buildings in the Universitat Politecnica de Valencia are presented. (C) 2011 Elsevier B.V. All rights reserved.